Out as Poly at Work

During one of the periods today that Facebook wasn’t down, a friend who makes use of the platform shared a Facebook post with me, which read:

Has anyone informed work/colleagues about being ENM and how was it received?

I’ve informed a few colleagues but I am considering informing my team as part of my Team Champion and EDI role.

I’ve been “out” at every one of the employers1 since I entered into my first open/nonmonogamous relationship a couple of decades ago.

I didn’t do so immediately: in fact, I waited almost until the point that coming out was an academic necessity! The point at which it was only a matter of time before somebody thought they’d caught us “cheating”… or else because I didn’t want to have to lie to coworkers about e.g. from whom a romantic gift might have come.

Laptop and mug alongside a notebook and pencil. In the notebook is written "TODO: 1. Come out to colleagues. 2. ???. 3. Profit."
I guess I’ll squeeze in “come out to colleagues” in between the project planning meeting and working on rolling out the server upgrades.

Here’s how it went to be “out” at each of the three full-time jobs I’ve held over that period:

SmartData

We lived and worked in and around a small town, and in our small tight-knit team we all had a reasonable handle on what was going on in one another’s personal lives. By the time I was actively in a relationship with Ruth (while still in a relationship with Claire, whom all my coworkers had met at e.g. office parties and the like), it just seemed prudent to mention it, as well as being honest and transparent.

Dan with coworkers and friends drinking in a pub.
This photograph – featuring some of my coworkers – was taken in 2005. At that point, they probably all thought of me as a regular, normal person. At least, as far as my relationship structure was concerned. Not in any other way. Obviously.

It went fine. And it made Monday watercooler conversations about “who what I did at the weekend” simpler. Being a small team sharing a single open-plan office meant that I was able to mention my relationship status to literally the entire company at once, and everybody took it with a shrug of noncommittal acceptance.

The Bodleian Libraries

The Bodleian Libraries was a much bigger beast, and in turn a part of the massive University of Oxford. It was big enough to have a “LGBT+ Staff” network within its Equality and Diversity unit, within which – because of cultural intersections2 – I was able to meet a handful of other poly folk at the University.

Dan poses with Bodleian coworkers in front of a party feast in a low-ceilinged office.
This motley crew were exactly as warm and accepting a bunch as you could ask for.

I mentioned very early on – as soon as it came up organically – the structure of the relationship I was in, and everybody was cool (or failing that, at least professional) about it. Curious coworkers asked carefully-crafted questions, and before long (and following my lead) my curious lifestyle choices were as valid a topic for light-hearted jokes as anything else in that fun and gossipy office.

And again: it paid-off pragmatically, especially when I took parental leave after the birth of each of our two kids3.

It also helped defuse a situation when I was spotted by a more-distant coworker on my way back from a lunchtime date with a lover who wasn’t Ruth, and my confused colleague introduced herself to the woman that she assumed must’ve been the partner she’d heard about. When I explained that no, this is a different person I’m seeing my colleague seemed taken aback, and I was glad to be able to call on a passing coworker who knew me better to back me up in my assertion that no, this wasn’t just me trying to lie to cover some illicit work affair! Work allies are useful.

Automattic

I’ve been with Automattic for four and a half years now, and this time around I went one step further in telling potential teammates about my relationship structure by mentioning it in my “Howdymattic” video – a video introduction new starters are encouraged to record to say hi to the rest of the company4.

Framegrab from Dan's Howdymattic video showing him making a "V" shape with his fingers alongside a diagram of his V-shaped relationship.
Some full-on MSPaint grade titling made it into that video, didn’t it?

A convenient side-effect of this early coming-out was that I found myself immediately inducted into the “polymatticians” group – a minor diversity group within Automattic, comprising a massive 1.2% of the company, who openly identify as engaging in nonmonogamous relationships5!

That was eye-opening. Not only does Automattic have a stack of the regular inclusivity groups you might expect from a big tech company (queer, Black, women, trans, neurodiverse) and a handful of the less-common ones (over-40s, cancer survivors, nondrinkers, veterans), they’ve also got a private group for those of us who happen to be both Automatticians and in (or inclined towards) polyamorous relationships. Mind blown.

My relationship structure’s been… quietly and professionally accepted. It doesn’t really come up (why would it? in a distributed company it has even less-impact on anything than it did in my previous non-distributed roles)… outside of the “polymatticians” private space.

In summary: I can recommend being “out” at work. So long as you’d feel professionally safe to do so: relationship structure isn’t necessarily a protected characteristic (it’s complicated), and even if it were you might be careful about mentioning it in some environments. It’s great to have the transparency to not have to watch your words when a coworker asks about “your partner”. Plus being free to be emotionally honest at work is just good for your mental wellbeing, in my opinion! If you trust your coworkers, be honest with them. If you don’t… perhaps you need to start looking for a better job?

Footnotes

1 I’m not counting my freelance work during any of those periods, although I’ve been pretty transparent with them too.

2 Let’s be clear: most queer folks, just like most straight folks, seem to be similarly-inclined towards monogamy. But ethnical non-monogamy in various forms seems to represent a larger minority within queer communities than outside them. There’s all kinds of possible reasons for this, and smarter people than me have written about them, but personally I’m of the opinion that, for many, it stems from the fact that by the time you’re societally-forced to critically examine your relationships, you might as well go the extra mile and decide whether your relationship structure is right for you too. In other words: I suspect that cis hetro folks would probably have a proportional parity of polyamory if they weren’t saturated with media and cultural role models that show them what their relationship “should” look like.

3 Unwilling to lie, I made absolutely clear that I was neither the father of either of them nor the husband of their mother (among other reasons, the law prohibits Ruth from marrying me on account of being married to JTA), but pointed out that my contract merely stipulated that I was the partner of a birth parent, which was something I’d made completely clear since I first started working there. I’m not sure if I was just rubber-stamped through the University’s leave process as a matter of course or if they took a deeper look at me and figured “yeah, we’re not going to risk picking a legal fight with that guy”, but I got my leave granted.

4 If you enjoyed my “Howdymattic”, you’ll probably also love the outtakes.

5 There are dozens of us! Dozens!

Laptop and mug alongside a notebook and pencil. In the notebook is written "TODO: 1. Come out to colleagues. 2. ???. 3. Profit."× Dan with coworkers and friends drinking in a pub.× Dan poses with Bodleian coworkers in front of a party feast in a low-ceilinged office.× Framegrab from Dan's Howdymattic video showing him making a "V" shape with his fingers alongside a diagram of his V-shaped relationship.×

On This Day In 2005

Looking Back

On this day in 2005 (actually tomorrow, but I needed to publish early) I received an unusual parcel at work, which turned out to contain a pan, wooden spoon, tin of spaghetti hoops, loaf of bread… and an entire electric hob.

A parcel from Paul, containing everything required to make a "proper" plateful of spaghetti hoops on toast.
A parcel from Paul, containing everything required to make a "proper" plateful of spaghetti hoops on toast.

This turned out, as I describe in my blog post of the day, to have been the result of a conversation that the pair of us had had on IRC the previous day, in which he called me a “Philistine” for heating my lunchtime spaghetti hoops in the office microwave. This was a necessity rather than a convenience, given that we didn’t have any other mechanism for heating food (other than a toaster, and that’s a really messy way to heat up tinned food…).

It was a different time: a time when the lives of many of my friends were still centered around academic persuits (Siân was working on and handing in her dissertation, as was Liz, Claire was getting results back, Ruth was stressed out by a useless student on her team, Paul took things too far, and even JTA was suffering: struggling with his wordcount of an essay that he considered handing in late). It was a time when our evenings were being consumed watching Knightmare (my blog posts mentioning: the first series, first half of second series, second half of second series, Ruth’s commentary) or at the Ship & Castle (both, sadly, without Sian). It was a time when Andy worked at the cafe under The Flat, like we were all in some kind of sitcom or something.

It was clearly a time when we were all blogging quite regularly: apologies for the wall of links (a handful of which, I’m afraid, might be restricted). Be glad that I spared you all the posts about the 2005 General Election, which at the time occupied a lot of the Abnib blogosphere. We were young, and idealistic, and many of us were students, and most of us hadn’t yet been made so cynical by the politicians who have come since.

Another shot of the parcel. This wasn't posted, mind: he lugged this over to my office by hand, and dropped it off at the reception desk.
Another shot of the parcel. This wasn't posted, mind: he lugged this over to my office by hand, and dropped it off at the reception desk.

And, relevantly, it was a time when Paul was able to express his randomness in some particularly quirky ways. Like delivering me a food parcel at work. He’s always been the king of random events, like organising ad-hoc hilltop trips that turned out to be for the purpose of actually releasing 99 red (helium) balloons. I tried to immortalise his capacity for thinking that’s not just outside the box, but outside the known Universe, when I wrote his character into Troma Night Adventure, but I’m not sure I quite went far enough.

Looking Forward

It seems so long ago now: those Aberystwyth days, less than a year out of University myself. When I look back, I still find myself wondering how we managed to find so much time to waste on categorising all of the pages on the RockMonkey wiki. I suppose that nowadays we’ve traded the spontaneity to say “Hey: card games in the pub in 20 minutes: see you there!” on a blog and expect it to actually work, for a more-structured and planned existence. More-recently, we’ve spent about a fortnight so far discussing what day of the week we want out new monthly board games night to fall on.

There’s still just enough of the crazy random happenstances in my life, though. As I discovered recently, when I once again received an unusual and unexpected parcel in the post. This time, it wasn’t from Paul, but from Adam, who’d decided to respond in a very literal fashion to my tongue-in-cheek suggestion that he owed me tea, and a keyboard.

Several boxes of fruit and herbal teas.
The second of the two unexpected parcels I received from Adam.

I got the chance to live with Paul for a couple of years, until he moved out last month. I’m not sure whether or not this will ultimately reduce the amount of quirkiness that I get in my diet, but I’m okay either way. Paul’s not far away – barely on the other side of town – so I’m probably still within a fatal distance of the meteor we always assumed would eventually kill him.

We’ve turned what was his bedroom into an office. Another case of “a little bit less random, a little bit more structure and planning”, perhaps, in a very metaphorical way? Maybe this is what it feels like to be a grown-up. Took me long enough.

This blog post is part of the On This Day series, in which Dan periodically looks back on years gone by.

A parcel from Paul, containing everything required to make a "proper" plateful of spaghetti hoops on toast.× Another shot of the parcel. This wasn't posted, mind: he lugged this over to my office by hand, and dropped it off at the reception desk.× Several boxes of fruit and herbal teas.×

On This Day In 1999

Looking Back

On this day in 1999 I sent out the twelfth of my Cool Thing Of The Day To Do In Aberystwyth e-mails. I wasn’t blogging at the time, although I did have a blog previously, but I felt that it would be nice to do something to help keep in touch with my friends and family “back home”, so I came up with Cool Thing Of The Day To Do In Aberystwyth. I’ve written about it a little in a previous On This Day post.

On this particular day, I’d just finished downloading a copy of The Matrix, that fantastic cyber/action movie that spawned a huge string of memes and won the love and praise of geeks and action-flick junkies everywhere. The movie remains a pinnacle of great filmmaking, with its’ adventurous direction (remember when bullet time was still new and exciting?), funky soundtrack, and cleverer-than-average twists… for a film full of guns.

I’d not been at the University long, and I was making the most of the huge amount of bandwidth that seemed to be available: for the first time ever, I was able to download music (of a appreciable bitrate) faster than I could listen to it (the boundary at which “streaming” becomes feasible). Unfortunately, I hadn’t yet splashed out on new hardware, so downloading a 1.4GB film quickly became a drain on my hard drive, which will have probably been in the region of about 20GB total. But it didn’t matter, because it was cool. “Look at me, I’m a l33t haxxor like Neo!” I never actually uttered those words, but I might as well have.

I soon went and bought a copy of The Matrix – one of the first DVDs I owned – if only to save on hard drive space. I also burned my second ever student loan cheque on a beefy new computer of a specification so high that nobody I knew had even seen such a thing before: including a massive 500MHz processor (or as we’d call it nowadays, a “half-gigahertz”).

Later, friends and coursemates Rory, Huw, John, Dom would join me in producing a 15-minute spoof of The Matrix as part of our entry for the University of Wales, Aberystwyth’s Student Skills Competition. We won best presentation. This in gave me the opportunity to help out with the Student Skills Competition and networked me to the person who eventually introduced me to the guy who would eventually become my boss at SmartData. It’s amazing how these little things link together, isn’t it?

Looking Forward

Later still, no sequels were made to The Matrix, thankfully. You heard me: no sequels were made. Especially not Reloaded. Okay, okay: they made The Animatrix. But they certainly didn’t make any video games.

Nowadays, I keep a little over 2TB of storage space in my primary computer, but I still manage to fill it somehow – one of my drives ended up with only 5GB of free space just the other month, and needed a big tidy-up. Or, as they’ll call it in another twelve years: 0.00005PB.

This blog post is part of the On This Day series, in which Dan periodically looks back on years gone by.

Idiocy Repeats Itself

Two years and one month ago to this day, I made an idiot out of myself by injuring myself while chasing cake. Back then, of course, I was working on the top floor of the Technium in Aberystwyth, and I was racing down the stairs of the fire escape in an attempt to get to left-over cake supplies before they were picked clean by the other scavengers in the office building. I tripped and fell, and sprained by ankle quite badly (I ended up on crutches for a few days).

Last week, history almost repeated itself, and I’m not even talking about my recent head injury. Again, I’m on the top floor of a building, and again, there’s a meeting room on the bottom floor (technically in the basement, but that only means there’s further to go). When I got the email, I rushed out of the door and down the stairwell, skipping over the stairs in threes and fours. Most of the Bodleian’s stairwells are uncarpeted wood, and the worn-down soles of my shoes skidded across them.

The prize! Baskets of fresh sandwiches (fruit, but not cakes, are off-camera: around here, cakes go very quickly...)

You’d think I’d have learned by now, but apparently I’m a little slow. Slow, except at running down stairs. As I rounded the corner of the last stairwell, my body turned to follow the route but my feet kept going in the same direction. They took flight, and for a moment I was suspended in the air, like a cartoon character before they realise their predicament and gravity takes hold. With a thud, I hit the ground.

Perhaps I’d learned something, though, because at least this time around I rolled. Back on my feet, I was still able to get to the meeting room and scoff the best of the fruit and sandwiches before anybody else arrived.

Is this really worthy of a blog post? Dan doesn’t have an accident is hardly remarkable (although perhaps a little more noteworthy than I’d like to admit, based on recent experience). Well, I thought so. And I’ve got a free lunch. And I didn’t have to hurt myself to do so. Which is probably for the best: based on the number of forms I had to fill out to get root access on the systems I administer, I don’t want to think how complicated the accident book must be…

×

The Final Hours

With all of the rush and busyness of this last week, wrapping up a great number of projects, it’s been easy to forget that these are my very final days as an employee of SmartData. As I mentioned last month, I’m soon to start a new job with the Bodleian Library here in Oxford, and my time with SmartData must come to an end.

This, then, is my last day. It crept up on me. In a teleconference with my boss and with the representatives of a client, today (a regular weekly “check in” on a project I’ve been involved with for some time now), we came to the point in the call where we would set an agenda for the next meeting. It took me a moment to remember that I won’t be at the next meeting, and I had to stop myself from saying “Speak to you then!”

In accordance with tradition, we SmartData boys should knock off early this afternoon and go down to the pub to “see me off”. But, of course, I’m not with the rest of the SmartData boys – they’re back in Aberystwyth and I’m working remotely from here on Earth. Instead, I shall try to arrange to visit them – perhaps on one of the upcoming long weekends – and we can go out for our traditional “goodbye pint” then.

I shall be knocking off early today, though! There’s nothing like taking a few days off between jobs, and what I’m doing… is nothing like taking a few days off between jobs. My weekend will be spent in Lancaster at the North-West Regional Conference of Samaritans branches, representing Three Rings. Three Rings now represents the rota management interests of over half of the branches in the North-West of England (and getting-close to half around the UK and Ireland in general), so I managed to wing myself an invitation to go and show the remaining 47% what they’re missing! Then it’s back down here in time to start my new job on Monday morning!

It’s a good job that I’m of the disposition that would rather be busy than bored!

On This Day in 2002 (New Job!)

This will be the first time I’ve ever written an On This Day post where I haven’t been able to link back to a blog post that I actually wrote in the year in question. That’s because, in 2002, I was “between blogs”: the only thing I wrote about online that I still have a copy of was the imminent re-launch of AvAngel.com, my vanity site at the time. In that post, however, I did mention that I’d re-written my CV, which was relevant to what was going on in my life in March 2002…

Looking Back

On this day in 2002, I first began working for SmartData, my primary employer for the last nine years. A few months earlier, Reb – my girlfriend whom I’d moved in with in 2001 – and I had broken up, and I’d recently found the opportunity to visit Aberystwyth and visit friends there (the trip during which I first met Claire, although we didn’t get together until a little later). On that same trip to Aber, I also met Simon, who at that point had recently accepted a voluntary redundancy from the Rural Studies department of the University and was getting started with the launch of his software company, SmartData. He’d recently landed a contract with the National Dairy Farm Assured Scheme and needed an extra pair of hands on board to help out with it.

Sorting out premises was coming along somewhat slower than he’d planned, though. As part of the SpinOut Wales scheme, SmartData had been offered cheap accommodation in a University-owned building, but they were dragging their feet with the paperwork. On our first day working together, Simon and I crammed into his tiny home office, shoulder-to-shoulder, to hack code together. The arrangement didn’t last long before we got sick of it, and we “moved in” to the room (that would eventually be legitimately ours) at Peithyll, a former farmhouse in the village of Capel Dewi, near Aberystwyth.

The entrance to Peithyll, where SmartData established itself for much of the first six years of its life. It was quite a cycle to get out there every day, but in the summer it made for a great office: not many people can sit at their desk and watch red kites hunting outside, or go for a lunchtime walk up a hill with a picnic.

Over the last nine years since, as the company has grown, I’ve always felt like a core part of it, shaping it’s direction. As we transitioned from developing primarily desktop applications to primarily web-based applications, and as we switched from mostly proprietary technologies to mostly open-source technologies, I was pointing the way. By working with a wide variety of different clients, I’ve learned a great deal about a number of different sectors that I’d never dreamed I’d come into contact with: farm assurance schemes, legal processes, genetic testing, human resource allocation, cinema and theatre, and more. It’s been a wonderfully broad and interesting experience.

Looking Forward

When I began making plans to move to Oxford, I initially anticipated that I’d need to find work over here. But Simon stressed that my presence was important to SmartData, and offered to allow me to work remotely, from home, which is most of what I’ve been doing for the last year or so. Thanks to the miracles of modern technology, this has worked reasonably well: VoIP phones keep us in touch, tunneling and virtual networks allow us to work as if we were all in the same location, and webcams help us feel like we’re not quite so far from one another.

But this wasn’t to be a permanent solution: just a way to allow me to keep contributing to SmartData for as long as possible. Last week, I was offered and accepted a new job with a new employer, here in Oxford.  Starting in April, I’ll be managing the administration and the ongoing development of the website of the Bodleian Libraries, the deposit library associated with Oxford University.

My new office, right in the heart of Oxford. It looks a lot less green, and a lot more prestigious, than Peithyll.

It’s a huge change, going from working as part of a tiny team in a West Wales town to working with hundreds of people at one of the largest employers in Oxford. I’ve no doubt that it’ll take some getting used to: for a start, I’m going to have to get into the habit of getting dressed before I go to work – something I could get away with while working from home and that might even have been tolerated in the office at SmartData, as long as I threw on a towel or something (in fact, I have on more than one occasion taken a shower in the SmartData offices, then sat at my desk, wrapped in towels, until I’d dried off a little).

This feels like a huge turning point in my life: a whole new chapter – or, perhaps the completion of the “turning a page” that moving to Oxford began. My new job is a brand new position, which provides an exciting opportunity to carve a Dan-shaped hole, and I’ll be working with some moderately-exciting technologies on some very exciting projects. I’m sure I’ll have more to say once I’m settled in, but for now I’ll just say “Squeee!” and be done with it.

Oh: and for those of you who follow such things, you’ll note that Matt P has just announced his new job, too. Although he’s a sloppy blogger: he’s actually been working there for a little while already.

This blog post is part of the On This Day series, in which Dan periodically looks back on years gone by.

× ×

Hectic (so let’s look at Paul, instead of writing a proper blog post)

Between SmartData work, Three Rings work, freelance work, strange new bits of voluntary work, and the rapidly-looming wedding between Ruth & JTA (along with handling all of the crises that come with that, like the two mentioned on the wedding blog and the threat of rail strike action on the weekend of the event, which may affect the travel plans of guests from Aberystwyth), things are a little hectic here on Earth. And I’m sure that I’ve not even got it the worst.

So in order to distract myself from it during this 5-minute moment-to-breathe, I’d like to share with you some photos on the subject of “living with Paul“. As usual, click on a picture for a larger version.

Paul in a supermarket under a sign that reads "Single Lemons".
Paul – Single Lemon

Our shopping trips have become in different ways both more and less organised, thanks to Paul (seen here posing under a “single lemon” sign). More organised in that Paul does a sterling job of making sure that our shopping list whiteboard is up-to-date, and less organised in that we’re even less likely to comply with it… not least because it’s cute the way that his little head explodes when we deliberately and maliciously make minor deviations in our shopping plans.

WALL-E holding a "just plain gone" sign.
Paul’s current status, according to WALL-E.

Well-known as somebody who outright rejects Twitter, Facebook and the like, Paul’s come up with his own mechanism for sharing his current status with those he cares about: the low-tech alternative – note cards. Held up by a WALL-E figurine at the door to his room, Paul keeps us up-to-date with a series of about half a dozen pre-written messages that cycle in accordance with what he’s up to at any given time. They’re quickly out of date (right now, it says “In. Please wave.” but he’s clearly not here), limited in length, and mundane, just like the vast majority of Twitter posts… but at least he’s not attempting to subject the world to them. I’m still not sure, though, whether this tiny protest against social networking (if that’s what it is) is sheer genius, complete insanity, or perhaps both.

Yorkshire pudding!
Yorkshire pudding!

Paul is now officially in charge of all Yorkshire pudding production on Earth, after we enjoyed this gargantuan beast.

Right: my break’s over and I need to get back to my mountain of work. If you’ve not had your fill of Paul yet, then I point you in the direction of a video he’s just uploaded to YouTube

Paul in a supermarket under a sign that reads "Single Lemons".× WALL-E holding a "just plain gone" sign.× Yorkshire pudding!×

Right Feature, Wrong Project

Since I’ve been working from home, things with my “day job” at SmartData have ticked along pretty much the same as they ever did before. But once in a while, something goes wrong. Like this.

I checked my instant messenger, and saw a bit of text from my boss, Simon:

also, have you implemenmted a "message of the day" type feature as users login?
msg from [our contact with a client I've been working with]
[another requested feature]
[and a bug report]

That’s simple enough, then: our contact wants us to fix that bug and add two features: the second one (not listed), and a Message of the Day tool. Easy.

I implemented the MotD, first, because it’s trivial. It’s nice to implement the fast features first, because it gives the client something to play with, test, and get value from while they’re waiting for the rest of their project. Plus, a “Message of the Day” feature was a nice warm-up activity this morning while my brain picked up steam in order to tackle some of the bigger tasks of the day.

Later, I spoke to my boss via the instant messenger. The conversation went a little like this:

Dan: If you speak to [client name], let her know I've redeployed.
Dan: New version has [another feature] and the MotD tool.

Simon: MotD tool? For [name of completely unrelated project]

You see, the problem was that without a context of time (I’d ignored the timestamps on the messages), I wasn’t to know that the  message “also, have you implemenmted a “message of the day” type feature as users login?” referred to the previous conversation we’d been having. And didn’t apply to this project at all.

I just hope that my client likes the unsolicited “free” feature I’ve given them, because – well – they’ve got it, now.

Is an unsolicited feature a bug? I’m just not sure.

Working From Home

The phone rings. It’s clear to me by the sound it makes and by the image on it’s display that this is a business call.

“Good morning, SmartData; Dan speaking,” I say.

The caller identifies themselves, and asks to speak to Alex, another SmartData employee. I look to my right to see if Alex is available (presumably if he was, he’d have answered the call before it had been forwarded to me). This is possible because of the two-way webcam feed on the monitor beside me.

“I’m afraid Alex isn’t in yet,” I begin, bringing up my co-worker’s schedule on the screen in front of me, to determine what he’s up to, “He’ll be in at about 10:30 this morning. Can I get him to call you back?”

Not for a second did it occur to the caller that I wasn’t sat right there in the office, looking over at Alex’s chair and a physical calendar. Of course, I’m actually hundreds of miles away, in my study in Oxford. Most of our clients – even those whom I deal with directly – don’t know that I’m no longer based out of SmartData’s marina-side offices. Why would they need to? Just about everything I can do from the office I can do from my own home. Aside from sorting the mail on a morning and taking part in the occasional fire drill, everything I’d regularly do from Aberystwyth I can do from here.


Back when I was young, I remember reading a book once which talked about advances in technology and had wonderful pictures of what life would be like in the future. This wasn’t a dreamland of silver jumpsuits and jetpacks; everything they talked about in this book was rooted in the trends that we were already beginning to see. Published in the early 80s, it predicted a microcomputer in every home and portable communicators that everybody would have that could be used to send messages or talk to anybody else, all before the 21st century. Give or take, that’s all come to pass. I forget what the title of the book was, but I remember enjoying it as a child because it seemed so believable, so real. I guess it inspired a hopeful futurism in me.

But it also made another prediction: that with this rise in telecommunications technologies and modern microcomputers (remember when we still routinely called them that?), we’d see a greap leap in the scope for teleworking: office workers no longer going to a place of work, but remotely “dialling in” to a server farm in a distant telecentre. Later, it predicted, with advances in robotics, specialist workers like surgeons would be able to operate remotely too: eventually, through mechanisation of factories, even manual labourers would begun to be replaced by work-at-home operators sat behind dumb terminals.

To play on a cliché: where’s my damn flying car?

By now, I thought that about a quarter of us would be working from home full-time or most of the time, with many more – especially in my field, where technology comes naturally – working from home occasionally. Instead, what have we got? Somewhere in the region of one in fifty, and that includes the idiots who’ve fallen for the “Make £££ working from home” scams that do the rounds every once in a while and haven’t yet realised that they’re not going to make any £, let alone £££.

At first, I thought that this was due to all of the traditionally-cited reasons: companies that don’t trust their employees, managers who can’t think about results-based assessment rather than presence-based assessment, old-school thinking, and not wanting to be accused of favouritism by allowing some parts of their work force to telework while others can’t. In some parts of the world, and some fields, we’ve actually seen a decrease in teleworking over recent years: what’s all that about?

I’m sure that the concerns listed above are still critical factors for many companies, but I’ve realised that there could be another, more-recent fear that’s now preventing the uptake of teleworking in many companies. That fear is one that affects everybody – both the teleworkers and their comrades in the offices, and it’s something that more and more managers are becoming aware of: the fear of outsourcing.

After all, if a company’s employees can do their work from home, then they can do it from anywhere. With a little extra work on technical infrastructure and a liberal attitude to meetings, the managers can work from anywhere, too. So why stop at working from home? Once you’ve demonstrated that your area of work can be done without coming in to the office, then you’re half-way to demonstrating that it can be done from Mumbai or Chennai, for a fraction of the price… and that’s something that’s a growing fear for many kinds of technical workers in the Western world.

Our offices are a security blanket: we’re clinging on to them because we like to pretend that they’ll protect us; that they’re something special and magical that we can offer our clients that the “New World” call centres and software houses in India and China can’t offer them. I’m not sure that a security blanket that allows us to say “we have a local presence” will mean as much in ten years time as it does today.

In the meantime, I’m still enjoying working from home. It’s a little lonely, sometimes – on days when JTA isn’t around, which are going to become more common when he starts his new job –  but the instant messenger and Internet telephony tools we use make it feel a little like I’m actually in the office, and that’s a pretty good trade-off in exchange for being able to turn up at work in my underwear, if I like.

Kiwi Evolution

A discussion at SmartData this morning:

Dan: (eating a kiwi fruit) So why are kiwis hairy?
Gareth: To give insects something to cling onto?
Dan: Like “kiwi headlice”? But to what purpose? How does that benefit the plant?
Gareth: Well, then maybe it’s to make them look even more like gonads.
Dan: Heh. But again, to what purpose?
Gareth: To attract homosexual male humans to it, perhaps.
Dan: Which gives it an evolutionary advantage how?
Gareth: Well, homosexual men are better at disseminating seed.

What Does This Bug Report Mean?

A bug report just came in from a client I’m responsible for at work. It reads:

…Main menu – home page – The ‘g’ of outstanding debts is permanently underlined.
Correct.

I’m not even sure what this message means. It looks like the client is telling me that the letter ‘g’ at the end of the word “outstanding”, which appears in the main menu of the software I’ve been writing for him, is underlined. I’m pretty clear on this bit of his message (although I’m as-yet unable to get the same effect on my own computer). What I want to know is, what does he want?

Is he saying that the letter ‘g’ is underlined but that it shouldn’t be? Or that it’s correct that it’s underlined (in which case, why is he filing a bug report?). Or is he asking, in a convoluted way, for it to be made to be permanently underlined (in which case: why – it doesn’t seem to make any sense?).

What a great start to the New Year’s work.

Swimming To Work

I turned up to work this morning, bright and early, and the first thing I noticed was that my desk, the four computers and the UPS block under it, the KVM switch and Ethernet switch on top of it, one of the two monitors on top of it, and both keyboards on it were all full of water. There was also a sizeable lake of water all over the carpet around my desk, which made disconcerting “splashy” sounds as I walked over it, and my chair was similarly drenched.

“Shit,” I swore out loud. I looked above the desk and noticed that the skylight directly above it had been left open. “Oh, fuck,” I swore again. I’d been sure that I’d closed it before I left the office on Friday: and I was certainly the last person out…

The good news is that it wasn’t my fault, in the end. My co-worker, Gareth (this Gareth), had come in at the weekend “on his way back from the shops,” to use the internet connection (he hasn’t got one at his new home, yet), and while here opened the window to let in some fresh air.

The other good news is that the damage was limited to totalling a couple of mice and keyboards and costing us the time to mop up the remaining water this morning. Gareth had a go at using a vacuum cleaner to remove the worst of the dampness from the carpet, but failed when we later realised that the machine was simply ingesting the water and then squirting it out through the vents at the back. I suggested a nappy was in order, and we briefly considered putting the vacuum cleaner outside the window and continuing to work at sucking up the moisture, but we eventually thought better of it: now we’ve just got the office fans blowing across the damp patch in the hope that we can expedite evaporation.

Just another day at SmartData.

Update: here’s some pictures of Gareth trying to clean and dry the carpet… using a vacuum cleaner?

SmartData (And French Visitors) Night Out

SmartData and friends (including our French exchange students and some of their friends from placements around the UK went out for a few drinks and a dance on Friday night. Here’s a piccy which I think pretty much sums up the theme for the evening:

Dan with SmartData workmates (and hangers-on) in Harleys, Aberystwyth.

Dan with SmartData workmates (and hangers-on) in Harleys, Aberystwyth.×