Ah, scissors. They’re important enough that we have an emoji for them. On your device, it appears as ✂️. Unlike the real world tool it represents, the emoji’s job is to convey the
idea, especially at small sizes. It doesn’t need to be able to swing or cut things. Nevertheless, let’s judge them on that irrelevant criterion.
…
I’ve watched from afar as the Internet collapsed in on itself during a debate about what a
cheeseburger looks like and I’ve raged a little myself at the popular depiction of juggling, but this newly-identified emoji failure is a
whole new thing. Sure, emoji are supposed to be representative, not realistic. But if they have to cover sufficient diversity to include gender-neutral representations (which they absolutely should, and should have done in an early instance, but at least we’re
fixing some of the issues in hindsight, like Ido did) then perhaps they could also include sufficient attention to
detail that the tools they depict would actually, y’know, work?
West Germany’s 1974 World Cup victory happened closer to the first World Cup in 1930 than to today.
The Wonder Years aired from 1988 and 1993 and depicted the years between 1968 and 1973. When I watched the show, it felt like it was set in a time long ago. If a new Wonder
Years premiered today, it would cover the years between 2000 and 2005.
Also, remember when Jurassic Park, The Lion King, and Forrest Gump came out in theaters? Closer to the moon landing than today.
…
These things come around now and again, but I’m not sure of the universal validity of observing that a memorable event is now closer to another memorable event than it is to the present
day. I don’t think that the relevance of events is as linear as that. Instead, perhaps, it looks something like this:
Recent events matter more than ancient events to the popular consciousness, all other things being equal, but relative to one another the ancient ones are less-relevant and
there’s a steep drop-off somewhere between the two.
Where the drop-off in relevance occurs is hard to pinpoint and it probably varies a lot by the type of event that’s being remembered: nobody seems to care about what damn terrible thing
Trump did last month or the month before when there’s some new terrible thing he did just this morning, for example (I haven’t looked at the news yet this morning, but honestly
whenever you read this post he’ll probably have done something awful).
Nonetheless, this post on Wait But Why was a fun distraction, even if it’s been done before. Maybe the last time it happened was so long ago it’s irrelevant now?
Of course, there’s a relevant XKCD. And it was published closer to the theatrical releases of Cloudy with a Chance of Meatballs and
Paranormal Activity than it was to today. OoooOOoooOOoh.
Since I reported last summer that I’d accepted a job offer with Automattic I’ve
been writing about my experience of joining and working with Automattic on a nice, round 128-day schedule.
My first post covered the first 128 days: starting from the day I decided (after 15 years of
watching-from-afar) that I should apply to work there through to 51 days before my start date. It described my recruitment process, which is famously comprehensive and intensive. For me
this alone was hugely broadening! My first post spanned the period up until I started getting access to Automattic’s internal systems, a month and a half before my start date. If you’re
interested in my experience of recruitment at Automattic, you should go and read that post. This post, though, focusses on my induction,
onboarding, and work during my first two months.
I could possibly do with a little more desk space, or at least a little better desk arrangement, after the house move.
With a month to go before I started, I thought it time to start setting up my new “office” for my teleworking. Automattic offered to buy me a new desk and chair, but I’m not ready to
take them up on that yet: but I’m waiting until after my (hopefully-)upcoming house move so I know how much space I’ve got to work with/what I need! There’s still plenty for a new
developer to do, though: plugging in and testing my new laptop, monitor, and accessories, and doing all of the opinionated tweaks that make one’s digital environment one’s own –
preferred text editor, browser, plugins, shell, tab width, mouse sensitivity, cursor blink rate… important stuff like that.
For me, this was the cause of the first of many learning experiences, because nowadays I’m working on a MacBook! Automattic doesn’t
require you to use a Mac, but a large proportion of the company does and I figured that learning to use a Mac effectively would be easier than learning my new codebase on a
different architecture than most of my colleagues.
Working on location, showing some Automattic pride. You can’t really make out my WordPress “Christmas jumper”, hanging on the back of the sofa, but I promise that’s what it is.
I’ve owned a couple of Intel Macs (and a couple of Hackintoshes) but I’ve never gotten on with them well enough to warrant
becoming an advanced user, until now. I’ll probably write in the future about my experience of making serious use of a Mac after a history of mostly *nix and Windows machines.
Automattic also encouraged me to kit myself up with a stack of freebies to show off my affiliation, so I’ve got a wardrobe-load of new t-shirts and stickers too. It’s hard to argue that
we’re a company and not a cult when we’re all dressed alike, and that’s not even mentioning a colleague of mine with two WordPress-related tattoos, but there we have it.
Totally not a cult. Now let me have another swig of Kool-Aid…
Role and Company
I should take a moment to say what I do. The very simple version, which I came up with to very briefly describe my new job to JTA‘s mother, is: I write software that powers an online shop that sells software that powers online shops.
It’s eCommerce all the way down. Thanks, Xzibit.
You want the long version? I’m a Code Magician (you may say it’s a silly job title,
I say it’s beautiful… but I don’t necessarily disagree that it’s silly too) with Team Alpha at Automattic. We’re the engineering team behind WooCommerce.com, which provides downloads of the Web’s most-popular eCommerce platform… plus hundreds of
free and premium extensions.
There’s a lot of stuff I’d love to tell you about my role and my new employer, but there’s enough to say here about my induction so I’ll be saving following topics for a future
post:
Chaos: how Automattic produces order out of entropy, seemingly against all odds,
Transparency and communication: what it’s like to work in an environment of radical communication and a focus on transparency,
People and culture: my co-workers, our distributed team, and what is lost by not being able to “meet around the coffee machine” (and how we work to artificially
recreate that kind of experience),
Distributed working: this is my second foray into a nearly-100% remote-working environment; how’s it different to before?
To be continued, then.
I’m not the only member of my family to benefit from a free t-shirt.
Onboarding (days 1 through 12)
I wasn’t sure how my onboarding at Automattic could compare to that which I got when I started at the Bodleian. There, my then-line manager Alison‘s obsession with preparation had me arrive to a
thoroughly-planned breakdown of everything I needed to know and everybody I needed to meet over the course of my first few weeks. That’s not necessarily a bad thing, but it
leaves little breathing room in an already intense period!
What it felt like to receive an induction from the first boss I had at the Bod.
By comparison, my induction at Automattic was far more self-guided: each day in my first fortnight saw me tackling an agenda of things to work on and – in a pleasing touch I’ve seen
nowhere else – a list of expectations resulting from that day. Defined expectations day-by-day are an especially good as a tool for gauging one’s progress and it’s a nice touch that
I’ll be adapting should I ever have to write another induction plan for a somebody else.
Both an agenda and a list of expectations for the day? That’s awesome and intimidating in equal measure.
Skipping the usual induction topics of where the fire escapes and toilets are (it’s your house; you tell us!), how to dial an outside line (yeah, we don’t really do that here),
what to do to get a key to the bike shed and so on saves time, of course! But it also removes an avenue for more-casual interpersonal contact (“So how long’ve you been working here?”)
and ad-hoc learning (“So I use that login on this system, right?”). Automattic’s aware of this and has an entire culture about making information accessible, but it
takes additional work on the part of a new hire to proactively seek out the answers they need, when they need them: searching the relevant resources, or else finding out who to ask… and
being sure to check their timezone before expecting an immediate response.
Onboarding at Automattic is necessarily at least somewhat self-driven, and it’s clear in hindsight that the recruitment process is geared towards selection of individuals who can work
in this way because it’s an essential part of how we work in general. I appreciated the freedom to carve my own path as I learned the ropes, but it took me a little while to
get over my initial intimidation about pinging a stranger to ask for a video/voice chat to talk through something!
Meetup (days 14 through 21)
How cool is South African currency? This note’s got a lion on it!
I’d tried to arrange my migration to Automattic to occur just before their 2019 Grand Meetup, when virtually the entire company gets together in one place for an infrequent but important gathering, but I couldn’t make it work and just barely missed it. Luckily, though, my team had
planned a smaller get-together in South Africa which coincided with my second/third week, so I jetted off to get some
facetime with my colleagues.
When they say that Automatticians can work from anywhere, there might nonetheless be practical limits.
My colleague and fellow newbie Berislav‘s contract started a few hours after he landed in Cape Town, and it was helpful to my
journey to see how far I’d come over the last fortnight through his eyes! He was, after all, on the same adventure as me, only a couple of weeks behind, and it was reassuring
to see that I’d already learned so much as well as to be able to join in with helping him get up-to-speed, too.
The meetup wasn’t all work. I also got to meet penguins and get attacked by one of the little buggers.
By the time I left the meetup I’d learned as much again as I had in the two weeks prior about my new role and my place in the team. I’d also
learned that I’m pretty terrible at surfing, but luckily that’s not among the skills I have to master in order to become a valuable
developer to Automattic.
Happiness Rotation (days 23 through 35)
A quirk of Automattic – and indeed something that attracted me to them, philosophically – is that everybody spends two weeks early in their first year and a week in every subsequent
year working on the Happiness Team. Happiness at Automattic is what almost any other company would call “tech support”, because Automattic’s full of job titles and team names that are,
frankly, a bit silly flipping awesome. I like this “Happiness Rotation” as a concept because it keeps the entire company focussed on customer issues and the things that
really matter at the coal face. It also fosters a broader understanding of our products and how they’re used in the real world, which is particularly valuable to us developers who can
otherwise sometimes forget that the things we produce have to be usable by real people with real needs!
Once I’d gotten the hang of answering tickets I got to try my hand at Live Chat, which was a whole new level of terrifying.
One of the things that made my Happiness Rotation the hardest was also one of the things that made it the most-rewarding: that I didn’t really know most of the products I was
supporting! This was a valuable experience because I was able to learn as-I-went-along, working alongside my (amazingly supportive and understanding) Happiness Team co-workers: the
people who do this stuff all the time. But simultaneously, it was immensely challenging! My background in WordPress in general, plenty of tech support practice at Three Rings, and even my experience of email support at Samaritans put me in a strong position in-general…
but I found that I could very-quickly find myself out of my depth when helping somebody with the nitty-gritty of a problem with a specific WooCommerce extension.
Portering and getting DRI (days 60 through 67)
I’ve also had the opportunity during my brief time so far with Automattic to take on a few extra responsibilities within my team. My team rotates weekly responsibility for what they
call the Porter role. The Porter is responsible for triaging pull requests and monitoring blocking issues and acting as a first point-of-call to stakeholders: you know, the
stuff that’s important for developer velocity but that few developers want to do all the time. Starting to find my feet in my team by now, I made it my mission during my first
shift as Porter to get my team to experiment with an approach for keeping momentum on long-running issues, with moderate success (as a proper continuous-integration shop, velocity is
important and measurable). It’s pleased me so far to feel like I’m part of a team where my opinion matters, even though I’m “the new guy”.
“Here, I found these things we need to be working on.” Pretty much how I see the Porter role.
I also took on my first project as a Directly Responsible Individual, which is our fancy term for the person who makes sure the project runs to schedule, reports on progress etc.
Because Automattic more strongly than any other place I’ve ever worked subscribes to a dogfooding strategy, the
woocommerce.com online store for which I share responsibility runs on – you guessed it – WooCommerce! And so the first project for which I’m directly responsible is the upgrade of woocommerce.com to the latest version of
WooCommerce, which went into beta last month. Fingers crossed for a smooth deployment.
There’s so much I’d love to say about Automattic’s culture, approach to development, people, products, philosophy, and creed, but that’ll
have to wait for another time. For now, suffice to say that I’m enjoying this exciting and challenging new environment and I’m looking forward to reporting on them in another 128 days
or so.
In the first century AD, Roman naturalist Pliny the Elder threw a salamander into a fire. He wanted to see if it could indeed not only survive the flames,
but extinguish them, as Aristotle had claimed such creatures could. But the salamander didn’t … uh … make it.
Yet that didn’t stop the legend of the fire-proof salamander (a name derived from the Persian meaning “fire within”) from persisting for 1,500 more years, from the Ancient Romans to the Middle Ages on up to the
alchemists of the Renaissance. Some even believed it was born in fire, like the legendary Phoenix, only slimier and a bit less dramatic. And that its fur (huh?) could be used to
weave fire-resistant garments.
…
Back when the world felt bigger and more-mysterious it was easier for people to come to the conclusion, based on half-understood stories passed-on many times, that creatures like
unicorns, dragons, and whatever the Vegetable Lamb of Tartary was supposed to be, might exist just beyond the
horizons. Nature was full of mystery and the simple answer – that salamanders might live in logs and then run to escape when those logs are thrown onto a fire – was far less-appealing
than the idea that they might be born from the fire itself! Let’s not forget that well into the Middle Ages it was widely believed that many forms of life appeared not through
reproduction but by spontaneous generation: clams forming themselves out of sand, maggots out of meat, and so on… with
this underlying philosophy, it’s easy to make the leap that sure, amphibians from fire makes sense too, right?
Perhaps my favourite example of such things is the barnacle goose, which – prior to the realisation that birds
migrate and coupled with them never being seen to nest in England – lead to the widespread belief that they spontaneously developed (at the appropriate point in the season)
from shellfish… this may be the root of the word “barnacle” as used to describe the filter-feeders with which we’re familiar. So prevalent was this belief that well into the 15th
century (and in some parts of the world the late 18th century) this particular species of goose was treated as being a fish, not a bird, for the purpose of Christian fast-days.
Anyway; that diversion aside, this article’s an interesting look at the history of mythological beliefs about salamanders.
How do we make web content that can last and be maintained for at least 10 years? As someone studying human-computer interaction, I naturally think of the stakeholders we aren’t
supporting. Right now putting up web content is optimized for either the professional web developer (who use the latest frameworks and workflows) or the non-tech savvy user (who use
a platform).
But I think we should consider both 1) the casual web content “maintainer”, someone who doesn’t constantly stay up to date with the latest web technologies, which means the website
needs to have low maintenance needs; 2) and the crawlers who preserve the content and personal archivers, the “archiver”, which means the
website should be easy to save and interpret.
So my proposal is seven unconventional guidelines in how we handle websites designed to be informative, to make them easy to maintain and preserve. The guiding intention is that the
maintainer will try to keep the website up for at least 10 years, maybe even 20 or 30 years. These are not controversial views necessarily, but are aspirations that are not
mainstream—a manifesto for a long-lasting website.
…
This page is designed to last, too. In fact, virtually every post of any type I’ve made to this blog (since 2003, older content may vary) has been designed with the intention that it
ought to be accessible without dependence on CSS, Javascript, nor any proprietary technology, that the code should be as
human-readable as posssible, and that the site itself should be as “archivable” as possible, just as a matter of course.
But that’s only 15 years of dedicated effort to longevity and I’ve still not achieved 100% success! For example, consider my blog post of 14 December 2003, describing the preceeding Troma Night, whose content was lost during the great server failure of July 2004 and for which the backups were unable to completely describe. I’m more-careful now, with more
redundancies and backups, but it’s still always going to be the case that a sufficiently-devastating set of simultaneous failures could take this content away. All information has
fragility and we can work to mitigate it but we can never completely solve it.
The large number of dead outbound links on the older parts of my site is both worrying – that most others don’t seem to have the same level of commitment to the retention of articles on
the Web – and reassuring – that I’m doing significantly better than the average. So next, I guess, I need to focus my attention – like Jeff is – on how we can make such efforts usable
by other people, too. The Web belongs to all of us, after all.
When I was 20, a man I barely knew proposed without a ring.
I said yes.
Our friends were alarmed about our fast decisions to marry and move from Tennessee to New York City. I got a handwritten letter from an elder at church suggesting I wait to
get to know my fiance better. His friends held a tearful intervention. One of our beloved professors questioned the decision. My mother referred to my fiance not by his name —
David — but by the nickname “rank stranger.”
But we were in love. After refusing premarital counseling (we didn’t need it, we insisted), David and I got married and moved to Gramercy Park. We could see the Empire State
Building at night when it was illuminated, if we craned our necks while sitting on our creaky fire escape.
My life was as romantic as a love song. Then, after one week of marriage, the phone rang.
…
Delightful story full of twists and turns on The Washington Post (warning: their adwall has a less-than-ethical/probably-not-legal approach to GDPR compliance for those of us in Europe so you might like to obfuscate your footprint or at least use privacy mode when visiting); seems
like it’s going to be much darker than it is but turns out surprisingly uplifting. Give it a read.
After 8 or 10 (depending on how you count them) films and hundreds of hours of TV, finally we have reached the end of the whole Star Wars saga. Hooray,…
Exactly my thoughts on the latest Star Wars films, concisely expressed.
Walked over from Pendragon Castle in spite of the muddy conditions, although our party was reduced from 7 to just 3 by the time we got to the GZ as the kids gave up and turned back. Not a typical geocache hiding place, and it took us a good while to find the container beneath the detritus that had been
washed atop it.
First find of 2020. Came out for a New Year’s Day walk with extended family whom we’re visiting and decided to visit the ruin. Checked for nearby caches and spotted this one. Took some
finding as it had gathered some natural camouflage and I eventually found the cache when I kicked it out of its hiding place while hunting somewhere else! TNLN, SL, TFTC.
I’ve been to Crocodiles of the World many times before – both my 5-year-old and my 3-year-old are big fans – but I’d so-far always neglected to bring my GPSr with me on expeditions to this curious and specialised zoo. Not so today: this morning the kids and I came out to meet the
reptiles as usual and take a quick break on the way in to snap a picture or two (with apologies for the terrible framing of the one taken by one of the kids!) to log the find.
TFTC.
