It’s now twelve days since a flood struck my house, causing the ground floor to be submerged under a couple of feet of water and ultimately leading us to kick off an insurance claim process.
And man, a home insurance claim seems to be… slow. For instance, we originally couldn’t even get anybody out to visit us until F-day plus 10 (later improved to F-day plus 7). The insurance company can’t promise that they’ll confirm that they’ll “accept liability” (agree to start paying for anything) until possibly as late as F-day plus 17. Nobody will check for structural damage until F-day plus 191.
Oh, and the insurance company have advised us to look for something like a “12 month let with a 6 month break clause”, which is horrifying. We could be out of our home for up to a year.
Some days it feels like being stuck in a nowhere-place… but simultaneously still having to make the regular everyday stuff keep ticking over. Visiting the house- currently stripped of anything damp and full of drying equipment – feels like stepping onto another planet… or like one of those dreams where you’re somewhere familiar except it’s wrong somehow.
But spending time away from it, “as if” on holiday except-not, is weird too: like we’re accepting the ambiguity; leaning-in to limbo. Especially while we’re waiting for the insurance company to do their initial things, it feels like life is both on hold, and not-allowed to be on hold.
And I worry that by the time they’re committed to paying for us to stay somewhere else for at least half a year, they lose any incentive they might have to contract for speed. There’s no hurry any more. We’re expected to just press pause on our home, but carry on with our lives regardless, pretending that everything’s normal.
So yeah, it’s a weird time.
Footnotes
1 I’m totally committed to this way of counting the progress, which I started on F-day plus 3. I get the feeling like it might be a worthwhile way of keeping track of how long all of this takes.
2 Normally, the younger and older child are able to get to school on foot or via a bus that stops virtually outside our house, each day, so an hour-plus round-trip to their schools and back up to twice a day is a bit of a drag! We’re managing to make it work with a little creativity, but I wouldn’t want to make it a long-term plan!
3 And do some work from there, amidst the jet engine-like noise of the dehumidifiers!
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