social networking

We Need to Talk About Botsplaining

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“Botsplaining,” as I use the term, describes a troubling new trend on social media, whereby one person feeds comments made by another person into a large language model (like ChatGPT), asks it to provide a contrarian (often condescending) explanation for why that person is “wrong,” and then pastes the resulting response into a reply. They may occasionally add in “I asked ChatGPT to read your post, and here’s what he said,”² but most just let the LLM speak freely on their behalf without acknowledging that they’ve used it. ChatGPT’s writing style is incredibly obvious, of course, so it doesn’t really matter if they disclose their use of it or not. When you ask them to stop speaking to you through an LLM, they often simply continue feeding your responses into ChatGPT until you stop engaging with them or you block them.

This has happened to me multiple times across various social media platforms this year, and I’m over it.

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Stephanie Vee, in We Need to Talk About Botsplaining

Stephanie hits it right on the nose in this wonderful blog post from last month.

I just don’t get it why somebody would ask an AI to reply to me on their behalf, but I see it all the time. In threads around the ‘net, I see people say “I put your question into ChatGPT, and here’s what it said…” I’ve even seen coworkers at my current and formers employer do it.

What do they think I am? Stupid? It’s not like I don’t know that LLMs exist, what they’re good at, what they’re bad at (I’ve been blogging about it for years now!), and more-importantly, what people think they’re good at but are wrong about.

If I wanted an answer from an AI (which, just sometimes, I do)… I’d have asked an AI in the first place.

If I ask a question and it’s not to an AI, then it’s safe for you to assume that it’s because what I’m looking for isn’t an answer from an AI. Because if that’s what I wanted, that’s what I would have gotten in the first place and you wouldn’t even have known. No: I asked a human a question because I wanted an answer from a human.

When you take my request, ignore this obvious truth, and ask an LLM to answer it for you… it is, as Stephanie says, disrespectful to me.

But more than that, it’s disrespectful to you. You’re telling me that your only value is to take what I say, copy-paste it to a chatbot, then copy-paste the answer back again! Your purpose in life is to do for people what they’re perfectly capable of doing for themselves, but slower.

How low an opinion must you have of yourself to volunteer, unsolicited to be the middle-man between me and a mediocre search engine?

If you don’t know the answer, say nothing. Or say you don’t know. Or tell me you’re guessing, and speculate. Or ask a clarifying question. Or talk about a related problem and see if we can find some common ground. Bring your humanity.

But don’t, don’t, don’t belittle both of us by making yourself into a pointless go-between in the middle of me and an LLM. Just… dont’t.

Two modes of Internet use

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I’ve found my relationships are healthier when I keep my offline-first relationships offline (e.g. not following each other on Facebook or Instagram) — following someone’s Instagram makes it feel like I know what’s going on with them without interacting. Following offline friends on social media can reduce what used to be normal friendships into parasocial relationships.

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I suspect bringing offline relationships online is responsible for a lot of the loneliness people feel — social media looks like you have all these friends… but no one you could ask to feed your cat while you’re away, because one-to-many broadcasting replaced direct interactions 😿 Essentially, the offline relationship became an online one.

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Tracy Durnell, in Two modes of Internet use

Tracy’s observations here are absolutely excellent, and spot-on. I’ve absolutely experienced some of the problems she’s described when trying to use social media to supplement “offline-first” relationships.

Unfortunately, unilaterally following Tracy’s segregation strategy doesn’t necessarily guarantee that you’re going to avoid the problems she’s identified. That’s especially true if you haven’t always followed her guidance!

Like many folks I know, I joined Facebook when it became available to me and used it to connect with most of the people I knew in the real world. And certainly, this caused a problematic blurring of our online and offline interactions! People in my friend group would switch to “broadcast mode”, not reaching out to query one another’s status and wellbeing, and coming to assume that anything they’d shared online would be universally known among their friends (I was definitely guilty of this myself; sometimes I still am!).

I dropped Facebook about 14 years ago, but it’s still the case that my offline-first friends will sometimes assume that I’ll know something that they posted there (or to some other platform). And it’s still the case that I’m not as good as I could be at reaching-out and checking-in. (At least that latter point is something actionable that I can work with, I suppose.)

After thirty years online, it seems to me that converting an online relationship to an offline one is a rarity. But converting one born-offline into an online one, or a “hybrid” one that somehow exhibits some of the worst characteristics of both, is distressingly easy… even when you don’t intend it.

Tracy’s post’s got much more to say, and I thoroughly recommend it. I don’t know that I’m personally ready to make as firm a distinction between my “online” and “offline” friends as she seems to – there are aspects of the hybrid model that actually work quite well for me, much of the time – but I like having a framework around which to think and talk about the differences.

Note #26931

I got kicked off LinkedIn this week. Apparently there was “suspicious behaviour” on my account. To get back in, I needed to go through Persona’s digital ID check (this, despite the fact that I’ve got a Persona-powered verification on my LinkedIn, less than six months old).

After looping around many times identifying which way up a picture of a dog was and repeatedly photographing myself, my passport, and my driving license, I eventually got back in. Personally, I suspect they just rolled out some Online Safety Act functionality and it immediately tripped over my unusual name.

But let this be a reminder to anybody who (unlike me) depends upon their account in a social network: it can be taken away in a moment and be laborious (or impossible) to get back. If you care about your online presence, you should own your own domain name; simple as that!

Doxxing an Imaginary Person?

This morning, Google pulled a video from YouTube belonging to my nonprofit Three Rings. This was a bit of a surprise.

Apparently the video – which is a demo of some Three Rings features – apparently fell foul of Google’s anti-doxxing rules. I’m glad that they have anti-doxxing rules, of course.

Let’s see who I doxxed:

Yup… apparently doxxed an imaginary person with two structurally-invalid phone numbers and who’s recently moved house from Some Street to Other Street in the town of Somewhereville. 😂

(Maybe I’m wrong. Do you live on Some Street, Somewhereville?)

Let’s see what YouTube’s appeals process is like, shall we? 🤦

Founder at WordPress viewed your profile

Sometimes LinkedIn’s approach to anonymising who looks you up isn’t very effective.

I wonder who that could be? 😂

Get Ready with Me: Techfluencer Edition

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WordPress.com (via YouTube)

WTF did I just watch?

It’s possible I don’t understand social media any more. To be fair, it’s possible that I never did.

This is something between absurd and hilarious. Aside from the 100 year plan (which is fascinating, and I keep meaning to share my thoughts on), I’m not sure what it’s supposed to be advertising. Maybe it’s trying to showcase how cool it is to work with Automattic? (It’s not… exactly like it’s depicted in the video. But I’d be lying if I said that fewer than 50% of my meetings this week have included a discussion on snack foods, so maybe we are I guess at least a little eccentric.)

I think I understand what it’s parodying. And that’s fun. But… wow. You don’t see many videos like this attached to a corporate YouTube account, do you? Kudos for keeping the Internet fun and weird, WordPress.com.

Frustrating At Scale

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Large companies find HTML & CSS frustrating “at scale” because the web is a fundamentally anti-capitalist mashup art experiment, designed to give consumers all the power.

Miriam Eric Suzanne, 24 November 2019 (originally via Twitter)

This. This is what I needed to be reminded, today.

When somebody complains that the Web is hard to scale, they’re already working against the grain of the Web.

At its simplest – and the way we used to use it – a website is a collection of .html files, one of which might have a special name so the webserver knows to put it first.

Writing HTML is punk rock. A “platform” is the tool of the establishment.

Thanks, Mia.

Bluesky and enshittification

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Any system where users can leave without pain is a system whose owners have high switching costs and whose users have none. An owner who makes a bad call – like removing the block function say, or opting every user into AI training – will lose a lot of users. Not just those users who price these downgrades highly enough that they outweigh the costs of leaving the service. If leaving the service is free, then tormenting your users in this way will visit in swift and devastating pain upon you.

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There’s a name for this dynamic, from the world of behavioral economics. It’s called a “Ulysses Pact.” It’s named for the ancient hacker Ulysses, who ignored the normal protocol for sailing through the sirens’ sea. While normie sailors resisted the sirens’ song by filling their ears with wax, Ulysses instead had himself lashed to the mast, so that he could hear the sirens’ song, but could not be tempted into leaping into the sea, to be drowned by the sirens.

Whenever you take a measure during a moment of strength that guards against your own future self’s weakness, you enter into a Ulysses Pact – think throwing away the Oreos when you start your diet.

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Cory Doctorow

Wise words from Cory about why he isn’t on Bluesky, which somewhat echo my own experience. If you’ve had the experience in recent memory of abandoning an enshittified Twitter (and if you didn’t yet… why the fuck not?), TikTok, or let’s face it Reddit… and you’ve looked instead to services like Bluesky or arguably Threads… then you haven’t learned your lesson at all.

Freedom to exit is fundamental, and I’m a big fan of systems with a built-in Ulysses Pact. In non-social or unidirectionally-social software it’s sufficient for the tools to be open source: this allows me to host a copy myself if a hosted version falls to enshittification. But for bidirectional social networks, it’s also necessary for them to be federated, so that I’m not disadvantaged by choosing to drop any particular provider in favour of another or my own.

Bluesky keeps promising a proper federation model, but it’s not there yet. And I’m steering clear until it is.

I suppose I also enjoyed this post of Cory’s because it helped remind me of where I myself am failing to apply the Ulysses Pact. Right now, Three Rings is highly-centralised, and while I and everybody else involved with it know our exit strategy should the project have to fold (open source it, help charities migrate to their own instances, etc.) right now that plan is less “tie ourselves to the mast” than it is “trust one another to grab us if we go chasing sirens”. We probably ought to fix that.

[Bloganuary] Paws to Hear my Scents-ible Idea

This post is part of my attempt at Bloganuary 2024. Today’s prompt is:

Come up with a crazy business idea.

Smell-based social networking for dogs.

Hear me out…

I’ve tried to explain to our occasionally-anxious dog that, for example, the dog-and-human shaped blobs at the far end of the field includes a canine with whom she’s friendly and playful. She can’t tell who they are because her long-distance vision’s not as good as mine¹, and we’re too far away for her to be able to smell her friend.

If this were a human meetup and I wasn’t sure who I’d be meeting, I’d look it up online, read the attendees’ names and see their photos, and be reassured. That’s exactly what I do if I’m feeling nervous about a speaking engagement: I look up the other speakers who’ll be there, so I know I can introduce myself to people before or after me. Or if I’m attending a work meet-up with new people: I find their intranet profiles and find out who my new-to-me colleagues are.

Wouldn’t it be great if I could “show” my dog who she was going to meet, in smell-form.

I imagine a USB-C accessory you can attach to your computer or phone which can analyse and produce dogs’ unique scents, storing and transmitting their unique fingerprint in a digital form. Your subscription to the service would cover the rental of the accessory plus refills of the requisite chemicals, and a profile for your pooch on the Web-based service.

Now, you could “show” your dog who you were going to go and meet, by smell. Just look up the profile of the playmate you’re off to see, hold the device to your pupper’s nose, and let them get a whiff of their furry buddy even before you get there. Dogs do pretty well at pattern-matching, and it won’t take them long to learn that your magical device is a predictor of where they’re headed to, and it’ll be an effective anxiety-reducer.

A laptop keyboard with a black man's hand and a cream-coloured dog's paw resting on it, seen from above. (Almost-matching) sleeves can be seen on the limbs of both. — Seeking investors for a genuinely terrible crazy business idea. Photo courtesy SHVETS production.

The only question is what to call my social-network-for-dogs. Facebutt? Pupper? HoundsReunited???

Footnotes

¹ Plus: I get contextual clues like seeing which car the creature and its owner got out of.

They See Me (Blog)Rolling

Tracy Durnell’s post about blogrolls really spoke to me. Like her, I used to think of a blogroll as a list of people you know personally (who happen to blog)¹, but the number of bloggers among my immediate in-person circle of friends has shrunk from several dozen to just a handful, and I dropped my blogroll in around 2008.

A white man wearing a spacesuit sits on a pebble beach using a laptop. — On the Internet, a blogger is only as alone as they choose to be.

But my connection to a wider circle has grown, and like Tracy I enjoy the “hardly strangers” connection I feel with the people I follow online. She writes:

While social media emphasizes the show-off stuff — the vacation in Puerto Vallarta, the full kitchen remodel, the night out on the town — on blogs it still seems that people are sharing more than signalling. These small pleasures seem to be offered in a spirit of generosity — this is too beautiful not to share.

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Although I may never interact with all the folks whose blogs I follow, reading the same blogger for a long time does build a (one-sided) connection. I may not know you, author, but I am rooting for you. It’s a different modality of relationship than we may be used to in person, but it’s real: a parasocial relationship simmering with the potential for deeper connection, but also satisfying as it exists.

My first bloggy pan pal, Colin Walker, who I started exchanging emails with earlier this month, followed-up on this with an observation that really gets to the heart of the issue (speaking as somebody who’s long said that my blog’s intended audience is, first and foremost, me):

At its core, blogging is a solitary activity with many (if not most) authors claiming that their blog is for them – myself included. Yet, the implication of audience cannot be ignored. Indeed, the more an author embeds themself in the loose community of blogs, by reading and linking to others, the more that implication becomes reality even if not actively pursued via comments or email.

To that end: I’ve started publishing my blogroll again! Follow that link and you’ll see an only-lightly-curated list of all the people (plus some non-personal blogs, vlogs, and webcomics) I follow (that have updated their feeds within the last year²). Naturally, there’s an OPML version too, and I’ve open-sourced the code I used to generate it (although I can’t imagine anybody’s situation is enough like mine for it to be useful).

The page is a little flaky and there’s things I’d like to do to improve it, but I’d rather publish a basic version now and then come back to it with my gardening gloves on another time to improve it.

Maybe my blogroll has some folks on that you might recognise? Or else: maybe you’re only a single random-click away from somebody new you never heard of before!

Footnotes

¹ Possibly marked up with XFN to indicate how you’re connected to one another, but I’ve always had a soft spot for XFN.

² I often retain subscriptions to dormant feeds and it sometimes pays-off, e.g. when I recently celebrated Octopuns’ return after a 9½-year hiatus!

Magician Roles

Because I work somewhere hip enough to let people tweak their job titles, mine is “Code Magician”.

LinkedIn isn’t as hip as Automattic, though. That’s why they keep emailing me sector updates… for the “Magician” sector… 😅

Short-Term Blogging

There’s a perception that a blog is a long-lived, ongoing thing. That it lives with and alongside its author.¹

But that doesn’t have to be true, and I think a lot of people could benefit from “short-term” blogging. Consider:

Photoblogging your holiday, rather than posting snaps to social media
You gain the ability to add context, crosslinking, and have permanent addresses (rather than losing eveything to the depths of a feed). You can crosspost/syndicate to your favourite socials if that’s your poison..

Blogging your studies, rather than keeping your notes to yourself
Writing what you learn helps you remember it; writing what you learn in a public space helps others learn too and makes it easy to search for your discoveries later.²
Recording your roleplaying, rather than just summarising each session to your fellow players
My D&D group does this at levellers.blog! That site won’t continue to be updated forever – the party will someday retire or, more-likely, come to a glorious but horrific end – but it’ll always live on as a reminder of what we achieved.

One of my favourite examples of such a blog was 52 Reflect³ (now integrated into its successor The Improbable Blog). For 52 consecutive weeks my partner‘s brother Robin blogged about adventures that took him out of his home in London and it was amazing. The project’s finished, but a blog was absolutely the right medium for it because now it’s got a “forever home” on the Web (imagine if he’d posted instead to Twitter, only for that platform to turn into a flaming turd).

I don’t often shill for my employer, but I genuinely believe that the free tier on WordPress.com is an excellent way to give a forever home to your short-term blog⁴. Did you know that you can type new.blog (or blog.new; both work!) into your browser to start one?

What are you going to write about?

Footnotes

¹ This blog is, of course, an example of a long-term blog. It’s been going in some form or another for over half my life, and I don’t see that changing. But it’s not the only kind of blog.

² Personally, I really love the serendipity of asking a web search engine for the solution to a problem and finding a result that turns out to be something that I myself wrote, long ago!

³ My previous posts about 52 Reflect: Challenge Robin, Twatt, Brixton to Brighton by Boris Bike, Ending on a High (and associated photo/note)

⁴ One of my favourite features of WordPress.com is the fact that it’s built atop the world’s most-popular blogging software and you can export all your data at any time, so there’s absolutely no lock-in: if you want to migrate to a competitor or even host your own blog, it’s really easy to do so!

Threads

Meta are launching Threads tomorrow.

If you’re wondering how this will impact the world and society’s social connections, I direct you to the predictive powers of 1984 British cinema.

Reply to Decentralization and verification

This is a reply to a post published elsewhere. Its content might be duplicated as a traditional comment at the original source.

In “Decentralization and verification”, Derek Kedziora said:

…Mastodon by its very nature as a decentralized service can’t verify accounts.

We’d still need some trusted third party to do offline verifications and host them in a centralized repository.

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Derek Kedziora

Let’s not sell Mastodon short here. The service you compare it to – Twitter – solves this problem… but only if you trust Twitter as an authority on the identity of people. Mastodon also solves the problem, but it puts the trust in a different place: domain names and account pages.

If you want to “verify” yourself on Mastodon, you can use a rel=”me” link from a page or domain you control. It looks like this:

Screenshot showing @dan@danq.me's Mastodon account as the verified owner of website DanQ.me. — The tick is green, not blue, but I can’t imagine anybody complains.

A great thing about this form of verification is you don’t have to trust my server (and you probably shouldn’t): you can check it for yourself to ensure that the listed website really does state that this is the official Mastodon account of “me”.

You can argue this just moves the problem further down the road – instead of trusting a corporation that have shown that they’re not above selling the rights to your identity you have to trust that a website is legitimate – and you’d be right. But in my case for example you can use years of history, archive.org, cross-links etc. to verify that the domain is “me”, and from that you can confirm the legitimacy of my Mastodon account. Anybody who can spoof multiple decades of my history and maintain that lie for a decade of indepdendent web archiving probably deserves to be able to pretend to be me!

There are lots of other distributed methods too: web-of-trust systems, signed keys, even SSL certificates would be a potential solution. Looking again at my profile, you’ll see that I list the fingerprint of my GPG key, which you can compare to ones in public directories (which are co-signed by other people). This way you’d know that if you sent an encrypted DM to my Mastodon inbox it could only be decrypted if I were legitimately me. Or I could post a message signed with that key to prove my identity, insofar as my web-of-trust meets your satisfaction.

If gov.uk’s page about 10 Downing Street had profile pages for cabinet members with rel=”me” links to their social profiles I’d be more-likely to trust the legitimacy of those social profiles than I would if they had a centralised verification such as a Twitter “blue tick”.

Fediverse identify verification isn’t as hard a problem to solve as Derek implies, and indeed it’s already partially-solved. Not having a single point of authority is less convenient, sure, but it also protects you from some of the more-insidious identity problems that systems like Twitter’s have.

How Chinese citizens use puns to get past internet censors

This is a repost promoting content originally published elsewhere. See more things Dan's reposted.

A few months ago, people were posting a lot about the Netherlands on Chinese social media platform Weibo. “Wake up, sleeping people of the Netherlands!” said one post. Others lamented that the people of Amsterdam wanted their tulips back.

These Chinese social media users aren’t expressing a nascent interest in all things Dutch. They’re talking about recent protests over frozen bank deposits in the province of Henan. Ordinarily, discussions about a controversial topic like this would be censored on Chinese social media, and posts containing the word “Henan” could be blocked or deleted. But “Henan” (河南) sounds a lot like “Helan” (荷兰), the Mandarin word for the Netherlands. By swapping the names around, people were able to get past the censors and keep the conversation going.

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Meaghan Tobin (Rest of World)

I love this article. The use of homonyms and puns to work around online censorship by Chinese citizens is as innovative and heartwarming as its necessity is horrifying and tragic. If you’re wondering exactly how similar 河南 (“Henan”, the name of the Chinese province in which authorities abused social distancing laws and used violence to prevent rural bank customers from withdrawing their own money) and 荷兰 (“Helan”, The Netherlands) sound, have a listen for yourself:

Unless you speak Mandarin already, you’ll might struggle to even pinpoint which is which in that recording.

This clever and imaginative use of language to try to sidestep surviellance feels like a modern adaptation of cryptolects like Polari or rhyming slang as used in the UK for the same purpose. But writing in Han characters online seems to provide an amazingly diverse way to encode meaning that an in-the-know human can parse, but an automated machine or an uninformed human censor can not. The story about the use of the word for “paratrooper” on Chinese social media, touched upon in the article linked above and expanded elsewhere, is particularly enjoyable.

Anyway, after you’ve read the article and you’re ready for a whole new rabbit whole to explore, I’d like to kickstart you by introducing you to Totoiana, a Pig Latin-like (second-syllable onwards, then first syllable) dialect spoken with fluency exclusively in a single Romanian village, and nobody knows why.