Wrong Number

My phone rings. I answer.

Me: Hello?
Caller: Hello. Is that Mr. Wilburn.
Me: Steve Wilburn?
Caller: Yes.
Me: I’m afraid I don’t know anybody by that name.

My, she was confused when I knew the name of the person she wanted to get in touch with, and then claimed not to know them! I’d had a call the previous week from the same number, and the caller then had asked for Steve before identifying him by his full name.

If I get another call, I fully intend to cut out the “checking that they’re looking for ‘Steve'” part of the conversation and just state that I don’t know a Steve Wilburn. They’ll get the hint eventually.

And Steve? If you’re out there, mate – somebody wants you. I have no idea who they are… but then, I have no idea who you are, either. But if you could let them know the correct number to reach you on, that’d be appreciated. Ta.

The Student Loans Company Are Wankers

[this post was damaged during a server failure on Sunday 11th July 2004, and it has not been possible to recover it]

[this post was partially recovered on 12 October 2018]

Well, they give me money, so I can’t complain too much, but regardless…

My student loan should have been credited to my account on Monday (12th). Paul got his on Sunday! But when mine hadn’t come through by this morning, I got a little concerned. So I phoned them up on the enquires number listed on their web site.

“You have called the Student Loans Company. For enquiries regarding your student loan, press 1. To change your bank account details, press 2. For any other enquires, press 3.”
I press 1.
“If you are calling on behalf of a third party, we must advise you that they must cal personally owing to customer confidentiality. If you have any general enquiries, please visit our web site at www.slc.co.uk. Thank you.” <click>
WTF?

I call again, and this time press 3. Some confusing buttons later, I get through to a nice Scottish woman called Alison. It turns out that they had the incorrect sort code for me (and they had known this for several months [sort code had come up invalid upon entry] – but hadn’t bothered to phone or write to me). How had they gotten the sort code wrong? Well; they’d read one of my …

Avatar Diary

Went into college for Pure Maths, and for the first time in 1999, arrived on time (as opposed to one or more hours early)! Went out for tea to McDonalds with my dad and sisters in the evening. Went to my mum’s house, and spent five hours (almost breaking my personal record of 5 hours 27 minutes) on the phone to Fay, and, after failing to go to sleep afterwards, sat up and watched the sunrise before dropping off. If anyone asks about why I was on the phone to her at that time of night, I’ll tell them that I’m running a phone sex line as a way of making extra income. No – that won’t work… It was my call… Hmm… Let me think of an explanation, then…

Andy Heywood attempts to explain Pure Maths

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