And still. “Deed of Change of Name is not something we can use. We need to have a change of name through deed poll”

Every other financial organisation, HMRC, HM Passport Office, DVLA, NHS all accept it, though. I suggest simply closing Nationwide accounts!

Its likely that they’d have to yield to a request under the Data Protection Act to correct your details to match those of the deed, but when every other organisation gets it right, why bother with Nationwide?

Thanks for the site!